Question 1

How long does it take to get a product?

Accepted Answer

A project usually takes 1-3 weeks depending on the size of the sign and the complexity. If an order will take longer than normal, you'll be notified of so. All orders will be sent a verification when the project is complete and shipped out.

Question 2

What can I not put on a custom sign or woodwork project?

Accepted Answer

Under no circumstances will any vulgar, inappropriate, or degrading designs be allowed to be produced. Circle H will not partake in any such events as it strongly goes against our policy. Circle H has full legal ability to deny any order if need be.

Question 3

Can I get a return an order and get a refund?

Accepted Answer

Returns and refunds are allowed, however, 50% of the total amount for a custom project will not be refunded unless the sign is damaged. To return a product, please fill out the return and refund form on the return screen at the footer of the home page . If you have any reason for needing the full refund, please use the contact page to see what we can do.

Question 4

Why does it take a long duration for an order to be completed?

Accepted Answer

Circle H Projects is owned and operated by Clayton Hargrove as a sole proprietorship business. There aren't any employees or staff to help out. With every project being worked on in high detail, some orders may be delayed due to the quantity of active orders.

Question 5

Can I request any kind of woodwork project?

Accepted Answer

Any kind of woodwork project can be requested, but that does not mean it will be fulfilled. Some requests may be beyond the capabilities of the business at the time and/or may be uncapable of generating parts of the project. Any project request can be denied for a multitude of reasons.

FAQ

Frequently asked questions

How long does it take to get a product?

What can I not put on a custom sign or woodwork project?

Can I get a return an order and get a refund?

Why does it take a long duration for an order to be completed?

Can I request any kind of woodwork project?